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Privacy Policy

Welcome to Carpet Cleaning in Sanjose, a professional carpet cleaning service in San Jose. Your privacy is critically important to us. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect different types of information from users to provide and improve our services. This includes:

1. Personal Information

When you visit our website or use our services, we may ask for certain personally identifiable information, including but not limited to:

2. Non-Personal Information

We also collect non-personal information that may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of visit
  • Time spent on pages
  • Referring website

3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve your browsing experience. These may collect data regarding:

  • User preferences
  • Browsing behavior
  • Device type and settings

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our carpet cleaning services
  • To process transactions and payments
  • To respond to customer inquiries and requests
  • To improve our website, services, and user experience
  • To send promotional emails, newsletters, and updates (only with your consent)
  • To enforce our terms and conditions
  • To comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information. However, we may share it with third parties in the following situations:

1. Service Providers

We may share your data with third-party companies that help us provide and manage our services, such as:

  • Payment processors
  • Scheduling platforms
  • Marketing services
  • Web hosting providers

2. Legal Compliance

We may disclose your personal information if required to do so by law, such as:

  • Responding to legal requests from government authorities
  • Protecting our rights, safety, and property
  • Preventing fraud or illegal activities

3. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner.

Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Some of these measures include:

  • Secure socket layer (SSL) encryption
  • Firewalls and intrusion detection systems
  • Restricted access to personal data
  • Regular security audits

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

1. Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us.

2. Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions included in our emails.

3. Delete Your Data

You can request the deletion of your personal data, subject to legal or business obligations requiring us to retain certain data.

4. Disable Cookies

Most web browsers allow you to manage cookie preferences. You can set your browser to refuse cookies or alert you when cookies are being used.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child, we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify users of significant changes through email or a notice on our site.

Thank you for trusting us with your personal information. We value your privacy and are committed to protecting it.